Orders
How do I place an order?
Simply browse our collection, select your desired size and color, add it to your cart, and complete the checkout process. You’ll receive a confirmation once your order is placed.
How will I know my order is confirmed?
You’ll receive a confirmation message/SMS once your order is successfully placed. You can also check your order status anytime from your My Account page
Can I cancel my order after placing it?
Yes, you can cancel your order before it’s shipped by contacting us directly. Once the order is shipped, it can no longer be cancelled.
Payment
What payment methods do you accept?
We accept bKash, Nagad, Rocket, Cash on Delivery (COD), and online card payments via SSL Commerz.
Do I need to pay in advance for Cash on Delivery?
No, for COD orders you pay in cash when your order is delivered to your doorstep.
Is online payment safe?
Yes, all online transactions are processed through secure, verified payment gateways.
Delivery
How long does delivery take?
Inside Dhaka: 1–3 business days
Outside Dhaka: 3–5 business days
Do you deliver outside Dhaka?
Yes, we deliver nationwide across Bangladesh through our courier partners (Pathao, RedX, Sundarban Courier, Steadfast).
How much is the delivery charge?
Inside Dhaka: BDT 70
Outside Dhaka: BDT120
How can I track my order?
You can track your order status anytime from the My Account page, or through updates sent by our courier partner.
Can I pick up my order from your showroom?
Yes, you’re welcome to collect your order directly from our showroom in Dhaka. Visit our Contact Us page for the address and opening hours.
Size & Fit
Where can I find the size chart?
Each product page includes a detailed size chart to help you choose the right fit.
What if I’m not sure about my size?
Feel free to contact us via Facebook or the Contact Us page — we’re happy to help you pick the right size before you order.
Returns & Exchange
What is the fabric quality of your products?
We use premium quality fabric sourced for comfort and durability. Product-specific fabric details are listed on each product page.
How should I take care of my clothing?
Please follow the wash care instructions provided on the product label to maintain quality and longevity.
When do you launch new collections?
We regularly update our collection — follow our Facebook page or check our website for the latest arrivals.
Contact
How can I reach you if I have a problem?
You can reach us anytime through our Contact Us page or message us directly on our Facebook page.
Where is your showroom located?
Outlet 1: No Middle Basabo Khilgaon , Dhaka
Outlet 2: House -02, Road-03,Block -D,Banasree,,Rampura,Dhaka